Retail fraud is the hottest topic for many South African retailers today and features high on their agenda because, by tackling fraud effectively, there are immediate, bottom line savings to be made. Fraud, whether physical, electronic, organised or casual from staff or customers, need to be tackled head on.
Retail Knowledge, one of Europe’s largest retail fraud and loss prevention conference organisers, publishers and researchers, held its first conference in South Africa, Cape Town on 12 March 2016. Delegates from IBI attended the conference and were part of a networking event with some of the most influential individuals in the security and retail sector. IBI will in the future be a member of the steering group formed following this conference.
International speakers addressed the conference with an inspiring agenda including the following topics:-
- Loss Prevention is a journey: from reactive, to proactive and ultimately predictive.
- How an effective Loss Prevention team impacts loss and how it can increase overall profitability.
- Behavioural economics in fraud.
- What do South African retailers really want from their security service providers.
- The future of Retail Loss Prevention in Africa.
Sources: www.retailrisk.com